Electronic Visit Verification
Frequently Asked Questions

The 21st Century Cures Act mandates that all states implement Electronic Visit Verificaon (EVV) for personal care assistance services and community first services and supports. In Minnesota all personal care services must using EVV by Dec. 1, 2021 (this includes some home and community-based waiver services such as CDCS and CSG). There are no exceptions for EVV compliance.
MRCI has partnered with Cashé Soware for the EVV system. Cashé has been a soware provider in Minnesota for over 15 years, servicing over 375 providers of Home and Community Based Services.
MRCI has worked with Cashé to provide several opons to access EVV:
• Smartphone • Tablet • Computer/Laptop
If the above opons are not available to clients, client reps, and/or employees, MRCI program staff can provide informaon to help obtain a device, such as applying for a free or low-cost phone through Assurance Wireless. MRCI will connue to work with Cashé to offer as many opons as possible
MRCI is awaiting guidance from MN DHS on alternatives for when internet or cell phone services are not available. We will update our clients and families when this information is available.
We will offer detailed instruction manuals and videos on our website to help our clients and their employees get set up. Program Staff will also be providing live-training to help with setting up the application, and troubleshooting.
According to the 21st Century Cures Act, electronic visit verification must verify, at a minimum, six data elements related to the service:
• Type of service performed • Who received the service • Date of service • Location of service delivery (GPS) • Who provided the service • When the service begins and ends
The EVV system will ONLY track the locations (GPS) of each clock-in/clock out.
Yes, staff will need to clock in at the beginning and clock out at the end of each shift. This will be the method of tracking hours worked to be paid every other week by MRCI.
MRCI will provide EVV system-specific training on correcting and adding punches.
All EVV systems will need to be available in multiple languages. MRCI is working with Cashé to ensure there is an option for all PCAs or Direct Care Workers, and our clients.